Why A Great Bedside Manner Is No Longer Enough to Build a Loyal Base of Patients

As the landscape of modern medicine quickly changes to a model more in line with traditional consumer businesses, patient loyalty has become a primary focus. Once upon a time, a

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How All Medical Practice Team Members Are Caregivers In Their Own Right

It’s easy to assume that physicians are the only point of contact when it comes to patient-centered care. However, there are many other roles involved in ensuring that patients receive

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Why a Patient-Centered Approach Is the Future of Successful Healthcare

As the healthcare industry faces a growing, aging Baby Boomer population, along with the increase of patients with chronic health conditions such as cancer, cardiovascular disease, and diabetes, patient-centered care

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Why You’ll Be More Successful Billing Patients ASAP

Because many providers report an increase in bad debt since the implementation of the Affordable Care Act, it’s increasingly important to know how to manage patient billing effectively. Small practices

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3 Key Stats That Show Patient Consumerism’s Rise

The past few years have been tumultuous in healthcare revenue cycle management. As the burden of payment shifts from insurer to payment, many healthcare providers are seeing their collections stagnate

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