Answers to your frequently asked questions:
1.
Do you offer consulting services?
2.
What is the turn around time on claims?
3.
Why is it important to send claims electronically?
4.
Do you offer other services not listed?
5.
How do I know what is going on with my accounts?
6.
Can you help my office staff?
7.
How do I get started?
8.
How do I contact you?
9.
How much does HEALTHCELL charge for their services?
10.
What does “Accounts Receivable Management” mean?
11.
How often are claims submitted?
12.
What is HEALTHCELL’s Scope of Services?
13.
What reports does HEALTHCELL provide me?
14.
What do current clients think about the quality of service HEALTHCELL provides?
15.
Does HEALTHCELL have a formal and simple process to report problems and track their. resolution?
16.
Who does a patient call with billing questions?
17.
Is there a regular backup process? When and where are data backups performed?
18.
Can HEALTHCELL aquire new clients without impairing their service or quality?
19.
How do I get started with HEALTHCELL?
20.
How soon can I start?