Optimal Billing Setup Activities We provide you with an internet-based billing and appointment scheduling software. You will be signed up with insurance companies for electronic claim transmission. We would also set you up for ERAs and EFTs. Daily End-to-end Billing Out billing process begins with reconciliation between your appointments for the day and superbills that we have received. We create and transmit claims on a daily basis. We follow up on your claims with insurance companies on a daily basis. We do secondary billing and patient statements while we analyze your EOBs and perform payment posting. For claims with issues, we communicate with Physician / Front Desk / Patients promptly. We follow up on issues until they are resolved. Authorizations As a value-added service to our full-fledged billing offering, we conduct authorization requests on your behalf. There is no extra charge for this service.  Medical Charts Audit Our CPC and CPC-H certified coders will lead the effort in auditing your charts at regular intervals to ensure that we are following industry and payor standards in coding and compliance. Credentialing We guide, assist, and coordinate the effort in ensuring the credentialing process is fulfilled successfully and in a timely manner. Continual Training Support Billing by its very nature keeps evolving, especially given the rapid changes in the industry landscape. It is critical for your billing partner to engage in continuous support in training the Front Desk and Physician to keep them updated with changes in standards and any alterations in workflow. We keep at training and retraining your staff.