Credit Balance Resolution
Credit balances can be costly and labor intensive and if it goes overlooked there are compliance implications. HealthCell provides client centric services designed to settle accounts that have a credit balance. As a seamless extension of your staff, our team will emulate directly into your system, research accounts in a credit status, identify the root cause of the credit and take appropriate action to resolve the credit balance. In cases where a refund is due, our team will submit refund requests and complete refund forms as “account corrections.”